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On November 18, 2022, fire service officials from the Benchmarking 2.0 partner departments met at the School of Government to discuss the challenges they face and the solutions they have adopted to mitigate them. One featured innovation from the Benchmarking 2.0 Innovation Series is available to view below.

Charlotte’s Response to Rapid Growth and Expansion | Fire Service | Benchmarking 2.0 Interview Series
In this episode of the Benchmarking 2.0’s Interview Series, we speak with Blake Redden, a Battalion Chief from Charlotte, North Carolina. We discuss the Charlotte Fire Department’s annexation, planning, and zoning protocol.