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On November 16, 2022, police service officials from the Benchmarking 2.0 partner departments met at the School of Government to discuss the challenges they face and the solutions they have adopted to mitigate them. Two featured innovations from the Benchmarking 2.0 Innovation Series are available to view below.

Greensboro’s Behavioral Health Response Team | Police Service | Benchmarking 2.0 Interview Series
In this episode of the Benchmarking 2.0’s Interview Series, we speak with Chad Williams, the Operational Support Division Captain of Greensboro, North Carolina, and Erin Williams, Greensboro’s Lead Mental Health Clinician. We discuss Greensboro’s behavioral health response team as part of their police service as a solution towards crisis management.


Hickory’s ApprenticeshipNC Trainee Program | Police Service | Benchmarking 2.0 Interview Series
In this episode of the Benchmarking 2.0’s Interview Series, we speak with Bryan Adams, the Police Captain of Hickory, North Carolina. We discuss Hickory’s ApprenticeshipNC trainee program to improve recruitment and retention.