Solid Waste

On November 15, 2022, solid waste management officials from the Benchmarking 2.0 partner departments met at the School of Government to discuss the challenges they face and the solutions they have adopted to mitigate them. Three featured innovations from the Benchmarking 2.0 Innovation Series are available to view below.

Winston-Salem’s In-House Program | Solid Waste | Benchmarking 2.0 Interview Series
In this episode of the Benchmarking 2.0’s Interview Series, we speak with Derek Owens, the Recycling Program Administrator of Winston-Salem, North Carolina. We discuss Winston-Salem’s in-house solid waste management program to optimize efficiency.

Concord’s Electronic Resource Guide | Solid Waste | Benchmarking 2.0 Interview Series
In this episode of the Benchmarking 2.0’s Interview Series, we speak with Valerie Proper, a senior customer service specialist and Troy Savage, the Administration Manager of Concord, North Carolina. We discuss Concord’s electronic resource guide to increase information accessibility and streamline data flow.